We are always looking to improve our service and offer the best possible quality you can have with our products.
Please contact customer service for more information on returning an item.
You have the right to cancel within 7 days of your contract with us or 7 days of receiving the goods. You will be receiving your refund within 30 days of us receiving the item/s. You (the customer) have to produce proof of purchase and ask on writing (i.e email, post) for the refund and send the goods to us. The goods need to be in perfect conditions and original packing. If the purchase is of a service (i.e classes, personal training, etc) you can only get refund in very special cases and if you have not attend to any of the sessions. In most cases the refund, if any will be in the way of a voucher to expend at MALOCA.